1. Introduction

Welcome to ZenSewa! By using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

2. Services Provided

ZenSewa connects skilled service providers (e.g., handymen, electricians, plumbers,cleaners,nurse, etc.) with customers in need of expert assistance. The services available on ZenSewa are subject to change based on availability and local regulations.

3. Eligibility

To use our services, you must:

* Be at least 18 years old or have consent from a parent or guardian.

* Provide accurate, current, and complete information when registering.

4. Account Registration

When you register on ZenSewa, you are required to provide accurate personal information. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

5. Payments and Pricing

All transactions made through ZenSewa are subject to the prices indicated at the time of booking. Payment can be made through our secure payment system. Additional charges may apply for specific services, as outlined on the service page.

6. Service Providers’ Responsibilities

Service providers listed on ZenSewa are expected to:

* Deliver the services with reasonable skill and care.

* Provide accurate and honest information about their qualifications and availability.

* Comply with all local laws and regulations.

7. User Responsibilities

As a customer, you agree to:

* Provide accurate information about the services you require.

* Ensure a safe environment for service providers to work in.

* Pay for the services as agreed and follow the instructions given by service providers.

8. Cancellations and Refunds

* Customers may cancel services within a specified period before the scheduled appointment for a full refund (subject to service-specific conditions).

* ZenSewa reserves the right to cancel or reschedule services if necessary, providing a suitable alternative.

9. Privacy and Data Protection

We respect your privacy. By using ZenSewa, you consent to our collection and use of personal information as described in our Privacy Policy.

10. Prohibited Activities

Users are prohibited from:

* Using ZenSewa for illegal activities.

* Attempting to access, damage, or disrupt any part of our system or platform.

* Harassing, threatening, or otherwise infringing upon the rights of others.

11. Intellectual Property

All content on ZenSewa, including but not limited to logos, trademarks, and website materials, is owned by ZenSewa and protected by copyright laws. Users may not reproduce or distribute any content without permission.

12. Limitation of Liability

ZenSewa is not responsible for any direct, indirect, incidental, or consequential damages arising from your use of our services. Our liability is limited to the extent permitted by law.

13. Amendments

ZenSewa reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the date of the most recent revision will be indicated at the top.

14. Governing Law

These Terms and Conditions are governed by the laws of Nepal. Any disputes will be resolved in the courts located in Kathmandu, Nepal.

15. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

Email: customer@zensewa.com

Phone: +9779840019937

Website: https://zensewa.com